PRIVACY POLICY

Purpose of Collecting Personal Information

The purpose of collecting customer information is related to issues such as:

  • Supporting customers: purchasing, payment, and delivery.
  • Providing product information, services, and support as requested by customers.
  • Sending notifications about our latest programs and products.
  • Resolving issues that arise during purchasing.

Scope of Information Collection

We collect personal information from customers when they place orders on the website:

  • Full name:
  • Email address:
  • Phone number:
  • Address:

Information Storage Duration

Personal data of members will be stored until there is a request for cancellation or the member logs in and performs the cancellation. In all other cases, the member's personal information will be securely stored on Giong.cafe's server.

Parties or Organizations That May Access the Information

  • For delivery parties: providing necessary information for goods delivery, such as name, address, and phone number.
  • For company staff: designated departments handle customer care during product use.
  • For linked programs: joint implementation or outsourcing for purposes outlined in Section 1, with strict confidentiality requirements applied to personal information.
  • Legal requirements: We may disclose personal information if required by law and such disclosure is reasonably necessary to comply with legal processes.
  • Business transfers (if applicable): In the event of a merger or acquisition, the buyer will have access to the information we store, including personal information.

Address of the Information Collection and Management Unit

ECO GIÓNG JOINT STOCK COMPANY

Established and operating under Business Registration Certificate No. 3702867127 issued by the Department of Planning and Investment of Binh Duong Province on April 8, 2020.

Headquarters: 170 Le Hong Phong Street, Phu Loi Ward, Thu Dau Mot City, Binh Duong Province, Vietnam

Methods and Tools for Users to Access and Modify Data

If you have any requests regarding access to and modification of the personal information you have provided, you can:

  • Call us directly at: (+84) 28 36222084
  • Send an email to: eco@ecogiong.com